Privacy Policy

Vivid Future Limited (company number 08575338) ("Vivid Future," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or engage with our coaching, training, and consulting services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data controller: Vivid Future Limited Company number: 08575338 Registered/correspondence address: Old Crown & Anchor, 45 Oxford Road, Marlow, Bucks, England, SL7 2NN Contact email: caroline@vividfuture.co.uk

We may update this Policy from time to time. Any changes will be posted on this page, with the "last updated" date revised accordingly. We encourage you to review this page periodically.

‍Last updated: 12 August 2026‍

1. What personal data we collect

We may collect personal data from you in a variety of ways, including through our website, email, telephone, text message, LinkedIn, or in person. This may include:

  • Name and contact details (email address, phone number, postal address)

  • Basic employment details (employer, job title, department or team)

  • Information you provide about your goals, challenges, and development needs as part of coaching, training, or consulting services

  • Information generated through your use of our website or online tools (for example, profiling or assessment tools)

  • Technical data collected via cookies (see Section 6)

We collect personal data:‍

  • Directly from you

  • From an authorised third party on your behalf (for example, your employer, where they provide a delegate or participant list)

  • Through your interaction with our systems and services (for example, completion of online profiling tools)

Where your data is provided to us by a third party such as your employer, it is that third party's responsibility to ensure they have a lawful basis for sharing your data with us. ‍

2. How and why we use your personal data

‍ We only use your personal data where we have a lawful basis to do so under UK GDPR. This includes the following purposes:

  • Delivering contracted coaching, training, or consulting services: Performance of a contract

  • Responding to enquiries made via our website or otherwise: Legitimate interests / consent

  • Sending you information related to services you have engaged, or that we reasonably believe may interest you: Legitimate interests / consent

  • Contacting you about session or workshop scheduling, changes, or cancellations: Performance of a contract

  • Assessing and improving the quality of our services, including customer surveys: Legitimate interests

  • Meeting our legal, tax, and regulatory obligations: Legal obligation

  • Administrative purposes (invoicing, record-keeping): Legal obligation / legitimate interests

‍We will always aim to tell you, at the point of collection, what we intend to do with your personal data. Where we rely on consent (for example, for marketing communications), you may withdraw that consent at any time by contacting us.

‍ We do not use your personal data for any purpose incompatible with those listed above without updating this Policy and, where required, obtaining your consent.

‍ We will never sell or rent your personal data to third parties, and we will never share your data with third parties for their own marketing purposes.

3. Who we share your data with

‍Your personal data is only accessed by employees, directors, and contracted service providers of Vivid Future Limited who need it to perform their role or deliver a contracted service (for example, a partner or associate delivering part of a workshop). We require any such third parties to keep your data confidential and secure, and to use it only for the purposes we specify.

‍We may also disclose your data where required by law, for example to a regulator, court, or law enforcement body.

‍We do not transfer personal data outside the UK. If this changes, we will update this Policy and ensure appropriate safeguards are in place.

4. How long we keep your data

‍We only keep personal data for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

  • Client data: retained for the duration of the engagement plus up to one year afterwards, unless a longer period is required by law (for example, tax records).

  • Where you ask us to delete your data sooner, we will do so unless we are legally required to retain it.

‍ At the end of the relevant retention period, data is securely and permanently deleted or destroyed (including physical destruction of paper records).

5. How we keep your data secure

We take appropriate technical and organisational measures to protect your personal data, including:

  • Encrypted, password-protected devices and backup systems

  • Restricted access to personal data, limited to those who need it

  • Secure storage and timely destruction of physical records

  • Confidentiality obligations placed on any partners or contractors with limited access to your data

‍ Despite these measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. ‍

6. Cookies

‍Our website uses cookies to help identify how visitors use the site, understand web traffic, and improve your experience. Cookies do not give us access to your computer or any personal information beyond what you choose to share with us.

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of parts of our website.

7. Links to other websites

‍Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites, and we recommend you review their privacy policies separately.

8. Your rights

Under UK data protection law, you have the right to:‍

  • Be informed about how your data is used

  • Access the personal data we hold about you

  • Have inaccurate data corrected

  • Request erasure of your data, in certain circumstances

  • Restrict or object to processing, in certain circumstances

  • Data portability, in certain circumstances

  • Withdraw consent at any time, where processing is based on consent

  • Lodge a complaint with the Information Commissioner's Office (ICO) — ico.org.uk

To exercise any of these rights, please contact us using the details below.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

‍ Vivid Future Limited Old Crown & Anchor, 45 Oxford Road, Marlow, Bucks, England, SL7 2NN Email: caroline@vividfuture.co.uk

© Vivid Future Limited. All rights reserved.